Symphonie is available in two different deployment options - as a cloud-based, (ASP or SaaS) model, or as an on-premise, licensed
deployment. Both versions offer the same feature set, and customers can easily move between the different models.
Goolara is the only vendor that allows you to sign up initially for the cloud model, and later switch to the on-premise model with
no data loss and the exact same user interface and features.
You get all features for one price. That includes opens, clickthroughs, API access, segmentation,
dynamic content, reports, users, demographics - everything. Some customers have a hard time believing this because
other ESPs regularly charge for features that were unexpected by the customer. When using Symphonie the only thing
that will cause your bill to change is your usage. There are small extra charges for optional configurations involving
multiple partitions or additional IP addresses, but these are not common.
The pricing is based on messages you send each month (CPM). The more messages sent, the lower the cost
per message. Specifically:
- NO charge for additional lists
- NO charge for recipients
- NO charge for users
- NO limits on the number of times you can send per month
- NO charge for features (all included)
- NO automatic modification of your HTML to add unsubscribe information or advertising
The monthly service price includes the following services:
- Dedicated IP address
- Application Support
- Advanced Support
- Best-Practices Consulting
Goolara wants its customers to get the best deliverability possible, which means we do not offer a free version. Only paying customers (or those on trials) will be allowed to send, preserving the quality of our IP address space.
For more information about the services provided by Goolara for the cloud version, click here
The on-premise solution for Symphonie is a one-time purchase to acquire the software license. Once the license is purchased the product
can be used forever with no additional payment required. There is no charge for messages sent. The license includes all features, but
the price varies based on the capacity of the system, measured in total active recipients, sending speed, and when needed, the number
of partitions supported.
Symphonie includes its own high-performance email sending engine (MTA), so you do not need to purchase a mail sending server. Additionally,
Symphonie includes the ability to send fully mail-merged and tracked transactional email from the same system, as part of the price. For more
information about the on-premise version, see the link here.
Prices start at US $3000 for 25,000 recipients. Annual support and maintenance maintenance packages can be purchased. Additionally, deliverability services can
be provided for on-premise customers. See the details for that service here