A powerful feature of Goolara Symphonie's report generation is the ability to choose the pivot
point for your data. Did the opens vary by store number? Did you get more clickthroughs for men or women? Examine
the opens and clickthroughs based on any demographics, then zero in on what is working and what isn't. If some
campaigns are working better than others within certain demographics, pivot tables can help you quickly find out
which ones are and why.
Even if you are only collecting data in the standard demographic categories (gender, age, state, etc.) this the pivot tables
can help you better understand who is engaged with your emails. These broad categories hold a wealth of useful
information for the savvy marketing professional. The ability to see how this information is trending and then modifying
your efforts based on it might make the difference between an average campaign and great one.
Best of all, Goolara Symphonie now lets you generate pivot reports for transactional email as well as for promotional email.
This is a great solution for the company that is using the API to generate highly personalized emails instead of the standard bulk mailing approach. If your company sends a lot of transactional email, and you are looking for better data on these mailings, this feature can pay for itself in no time.
In this example shown here, the data is pivoted across the US state of the recipient, and you can see a fairly large
variation in opens rates for different states.