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A/B Splits

Symphonie email marketing features the ability to create A/B splits of your mailings. This allows you to test two or more variations of your mailing by sending each of them to different segments of your recipients to see which one performs best. Once you have made your selection Symphonie will send the more successful version to all the remaining recipients (if any). The recipient list for each split is chosen randomly from all the recipients, to ensure unbiased test results.

A/B Splits You can change virtually any portion of your email in Symphonie for testing—the subject, content, and "from" address are all individually modifiable. Once you have sent your split mailings, Symphonie's advanced reporting features make it easy to determine which mailing was most successful; or you can choose based on your CRM data, or other criteria outside of Symphonie (number of coupons redeemed, the number of in-store visits, etc.).

But what if your tests don't reveal a preference from your recipients? Maybe you try several subject lines, and none of them stand-out as more successful. With Symphonie, you can add additional splits into the mix and continue to test until you find a winner, or you have sent to all your recipients.

The splits feature in Symphonie works even if the audience is determined from a specified segment of all your recipients. It also works when you use dynamic content in the mailing. You can also create a 50/50 split if you so desire. With a 50/50 Split, the audience is divided at random into two groups and each receives a different email. In this case, there is no follow up adjustment and mailing.

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